FLAT RATE SHIPPING CHARGES - this means that you have two different options for shipping - each at a flat rate. No matter what your order total, shipping rates for USPS ground is $6.99 and Priority is $9.99. You may choose to expedite your order for additional shipping charges.
It is easy to reach us - please email us directly at twc "at" tailwagging.com. (PLEASE replace the "at" with the "@" sign - I apologize for this inconvenience, but as spammers are getting tricky and we are being overwhelmed with spam and feel this way we won't lose an email to junk). Every email will be responded to within 24 hours.
Promptly returned phone calls.
Your credit card is not charged for anything beyond what is specifically agreed to.
There are no hidden conditions or charges - you will be informed of the complete charge PRIOR to authorizing the amount.
Products are described accurately.
Refunds are gladly given for any reason. Our basic policy states that you must contact us within 30 days of receipt to request a refund.
Your right to privacy is our responsibility.
Your order status is clearly communicated via email and we strive to inform you of any changes promptly.
Your statisfaction is our main goal. If for any reason, you are not pleased with your purchase in any way - contact us and we will do whatever we can to remedy the situation.
Tail Waggin' Celebrations
PMB #282
1700 Seventh Ave Suite 116
Seattle, WA 98101
1.877.381.6924 privacy
